A few helpful answers.

Each puff has a polyester long-pile velour surface, polyurethane sponge core and polyester satin finger strap. Included accessories and their materials are listed on the relevant product page.

Round and oval styles offer broad surfaces. Teardrop and triangle shapes include narrower tips for smaller areas. Choose the size and shape that suit your powder application routine.

The collection is designed for dry loose-powder application. Liquid makeup use is not specified for these puffs.

Gently hand wash with mild cleanser, rinse thoroughly and air dry completely. Do not twist or use high heat. Follow the separate care notes for each included pouch or box.

Free standard shipping is available on all orders to the 50 U.S. states and Washington, DC. Handling is 1–2 business days; transit after dispatch is estimated at 3–4 business days, for an estimated total of 4–6 business days.

The cutoff is 07:00 PM CST, fixed at GMT−06:00 year-round. Orders after cutoff, on weekends or on U.S. federal holidays begin handling on the next business day. Business days are Monday–Friday excluding those holidays.

Request a return within 30 days of receipt. Ordinary returns must be unused, unwashed and in original condition and packaging, with any supplied hygiene seal intact. These conditions do not prevent assistance for damaged, defective or incorrect goods. Contact us for authorization before returning to our address in France.

We cover return shipping for our errors, damage or defects. You cover change-of-mind return shipping. No restocking fee applies. Approved refunds return to the original payment method within 10 calendar days.

Any completed payment and accepted order must be supported by the actual transaction result and applicable confirmation. For questions about a purchase, contact [email protected].

Use our contact form or email [email protected]. Include your order number when asking about an existing order.